Frequently Asked Questions

Everything you need to know about shopping at The Onion Store.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, The Onion Store is committed to ethical fashion. We use 100% organic cotton and recycled polyester in over 80% of our seasonal collections.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.